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avatar for Aaron Thompson

Aaron Thompson

Portland Customer Success
Founder & CEO
Portland
Customer Success: 101 - Aaron is working diligently to educate the Portland start-up community about the origins and purpose of Customer Success and Customer Driven Growth. CS is a business growth mechanism leaders can use to unlock revenue through higher margins and greater customer retention. Strategically identifying leading indicators, CS is a proactive and methodical approach to customer retention, expansion and advocacy. In stark contrast to the reactive and tactical ways of traditional Customer Support.