avatar for Stacy


Customer Success Director
Chicago, Illinois

Stacy Austin serves as Customer Success Director at Sched, leading the company’s support team and Native app production.

While Stacy leads the company’s onboarding and ongoing support for thousands of customers worldwide, she is also instrumental in the launch and execution of every individually custom-built event app, fully helping organizers to create the best event experience for their attendees.

She is a key driver of Sched’s unique remote-only company culture. Fostering a culture based on respect and transparency by putting people first has always been her #1 priority. She believes that, by encouraging trust in our team to deliver the best product and services, the end result is happy, satisfied customers.

Including her time at Sched, she has the experience of 8 years in tech, 8 years in client-facing customer service, and 4 years of teaching at the university level.